Refund policy

Return & Refund Policy
Store Name: Iron Vibe
Website: www.ironvibee.store

1. Overview

At Iron Vibe, we are committed to delivering high-quality gadgets worldwide. If you are not completely satisfied with your purchase, we’re here to assist you.

2. Return Eligibility

You may request a return if:

  • The item is defective, damaged, or incorrect

  • The item is unused, in original condition, and includes all original packaging and accessories

  • The return request is made within 7 days of receiving the product

Non-returnable items include:

  • Used products not due to our fault

  • Items missing original packaging or components

  • Final sale or discounted items

3. International Returns

As we ship internationally:

  • Customers are responsible for return shipping fees, unless the product is defective or incorrect

  • We recommend using a trackable shipping method

  • Original shipping fees and customs duties are non-refundable

4. Refund Process

After receiving and inspecting the returned item:

  • You will be notified of approval or rejection

  • Approved refunds are processed within 5–10 business days

  • Refunds are issued to the original payment method

Partial refunds may apply if:

  • The item is not in original condition

  • Parts or accessories are missing

5. Damaged or Incorrect Items

If your item arrives damaged or incorrect:

  • Contact us within 48 hours of delivery

  • Provide photo or video evidence

  • We will offer a replacement or full refund, including shipping costs

6. Order Cancellation

  • Orders can be canceled within 12 hours of placing the order

  • After this, orders may already be processed and cannot be canceled

7. Contact Information

For any return or refund inquiries:

Email: support@ironvibee.store
Website: www.ironvibee.store

8. Policy Changes

Iron Vibe reserves the right to modify this Return & Refund Policy at any time. Updates will be posted on our website.

Thank you for choosing Iron Vibe!